Meet Neighborhood Trust’s New Product Development Team

Neighborhood Trust has refined our in-person Trusted Advisor model for over 20 years. We know it works, and we know that it’s a powerful tool for helping low-income people disrupt the cycle of poverty. But we also know that the need for trusted and relevant financial counseling extends far beyond our reach. Nationally, 74% of low-income families are living paycheck to paycheck and without a savings cushion.

To meet this need, we set up an in-house fin-tech shop that will specialize in creating the digital tools for serving more clients, and serving them effectively. We’ve put together a product development team that will work hand-in-glove with our expert financial counselors to create a suite of targeted fin-tech products that not only mirror our core model of trust, but create new opportunities […]

Alex Delgado Builds Credit and a Financial Future

“Had my Financial Counselor not educated me about credit, credit cards and my financial situation, I wouldn’t be the same person I am today. In the past, I didn’t have any goals. Zero goals. Today my problem is not being able to decide which goal to give priority!

When Alex went to the car dealership, they said he had no credit, “not even for a bicycle!” He remembers the words exactly, because even though he understood the joke, this was a hard moment for Alex, who had always worked hard and thought he was doing everything right.

Alex Delgado came to the United States from Ecuador more than 20 years ago, and for most of that time, Alex has lived and worked in New York […]

Financial Health Matters to Latino Families Like Mine

by Natalia Joaquin,
Senior Financial Counselor at
Neighborhood Trust Financial Partners

On this #FinHealthMatters Day, I don’t need this astonishing recent report to understand that white households have six times the wealth of Latino families, or that white wealth is growing 20% faster than for Latinos. I saw it for myself when I was fifteen and my mother was able to move me into a better school where I was the only Latina. I made her drop me off in her used Nissan far away from my classmates’ Mercedes Benzes. I saw their big houses, and learned from living in that community that property built wealth that helped those families pay for college.


UPNEXT: A Second Chance at Life and Fatherhood

The Center for Court Innovation recently profiled Harry, a proud father and alumnus of UPNEXT, a fatherhood engagement and workforce readiness program of the Midtown Community Court. Neighborhood Trust Financial Counselors have been part of the UPNEXT program for eight years, helping fathers like Harry solve their child support arrears and other financial obstacles to fatherhood.

In the words of Financial Counselor Michelle Morillo on the Midtown Community Court blog last year, “Their work with me gives them a strong foundation to rebuild trust in the financial system and accomplish their financial goals. And they feel more confident to become engaged with their families for the first time in years. That’s the most important outcome for me!”

As Harry says, “Money is not all that’s needed,” but it is an […]

Natalia Joaquin: Senior Financial Counselor Profile

What’s your background?

I studied economics at Le Moyne College where I graduated in 2011. While in school, I had the opportunity to tutor people and found a great passion for working one-on-one with people. My mom worked in the non-profit industry my whole life, so I feel like being mission-driven is in my blood.

After graduating, I joined Americorps working for SeedCo, a national nonprofit organization that advances economic opportunity for people, businesses and communities in NYC. Through that organization, I was exposed to helping people prepare their taxes. From there, I joined Brooklyn Co-Op Federal Credit Union where I worked as a tax preparation adivsor for the credit union members.

What brought you to Neighborhood Trust?

While at Brooklyn Co-Op helping clients prepare taxes, I […]