Introducing the Citi® ATM Community Network: Expanding ATM access for 300,000+

A note from Bob Annibale, Global Director, Citi Community Development and Inclusive Finance

Last week, Citi unveiled the Citi® ATM Community Network, a new pilot program that will allow more than 300,000 clients of 15 minority-owned banks and credit unions to withdraw cash without surcharge fees at 2,400 Citibank branch ATMs in the United States including those in Chicago, Los Angeles, Miami, New York, San Francisco and Washington D.C.

By removing surcharge fees, we reduce transaction costs for clients, expand access and improve convenience. The concept may be simple but the potential impact can be significant.

Take Neighborhood Trust Federal Credit Union for example, which is one of the Network’s participating credit unions. Based in New York City, Neighborhood Trust serves predominantly Latino immigrant communities in West Harlem, Washington Heights and […]

CFE Fund: Making the Case for Database Investments for Financial Counseling Consistency


The CFE Fund published Neighborhood Trust‘s essay on the importance of investing in a database to further professionalize organizations in the financial counseling field. In the essay, Chief Program Officer Sarah Sable and Director of Program Design Alana Perrone discuss the results of Neighborhood Trust’s investment in building a consistent and comprehensive Salesforce database, which included enhanced customer service, a better-supported professional staff and  a more automated workflow. 

Neighborhood Trust Financial Partners is the leading provider of financial empowerment services for low-income New Yorkers, directly serving approximately 6,000 clients each year. By connecting clients to productive banking services and a personalized Financial Action Plan, we help families reduce debt, build credit, and pursue financial goals. We work with leading nonprofits and government agencies to integrate financial services […]

Neighborhood Trust and DCA Integrate Free Tax Preparation Services into the Workplace

Neighborhood Trust partnered with the Department of Consumer Affairs (DCA) in support of its initiative providing free tax preparation in New York City through the IRS’s Volunteer Income Tax Assistance (VITA) program. The employer-based VITA program, or NYC Free Tax Prep at Work, is the first program in the country to allow employees at partner organizations who earned $54,000 or less to file for free at work—at no cost to the employer—by using a convenient, drop-off service that takes just 20 minutes. The program started in February and will continue throughout the tax season.

DCA worked with the Mayor’s Office of Workforce Development and Neighborhood Trust to identify partner employers, including Aurify Brands.

For more information, please visit the DCA’s Press Release.

Neighborhood Trust’s Cash Flow App Improves Workers’ Fin. Health

March 23, 2016

NEW YORK (3/23/16)–Small paychecks or irregular pay schedules can wreak havoc on workers’ budgets. An innovative app from Neighborhood Trust Financial Partners helps consumers maintain a balanced cash flow and avoid check cashers or short-term, high-interest loans.

The PayGoal app is being piloted by the nonprofit Neighborhood Trust Financial Partners, which is associated with Neighborhood Trust FCU, a community development credit union in New York.

PayGoal-features Users of the PayGoal app are encouraged to balance their monthly cash flow by tracking income and upcoming expenses.

With average monthly earnings of between $1,500 to $3,000 per month, PayGoal users are encouraged to use the virtual financial planner to take a proactive approach to their income and expenses.

The app works by tracking users’ income […]

Closing the Wealth Gap for Families of Color


Thanks to the generous support of the W.K. Kellogg Foundation, Neighborhood Trust is contributing to creating a more inclusive economy for all. The Stanford Social Innovation Review published an editorial by Kellogg Foundation President La June Montgomery urging policymakers to support the financial strength and security of families of color today, citing our work as an example of programs designed to accomplish just that.

Read more below.

Link to article:

Neighborhood Trust Financial Advisor Samantha Kinney Quoted in New York Times

We are excited to share that the New York Times featured a quote from our Financial Advisor, Samantha Kinney, regarding her clients’ experiences with overdraft fees.

Overdraft Practices Continue to Gut Bank Accounts and Haunt Customers

New York Times
February 28, 2016
By: Michael Corkery and Jessica Silver-Greenberg

Angelina Lemus was puzzled. She had no idea why every month as much as $96 was disappearing from her Citibank checking account.

Months later, Ms. Lemus finally figured out the mystery — or at least part of it. Citibank was taking out the money to pay a loan, with an interest rate of 18 percent, that was devised to cover the shortfall every time Ms. Lemus overdrew her checking account.

The problem was that Ms. Lemus, a home health care worker from Queens, said she never signed up for the line of […]