The Department of Consumer Affairs, in partnership with the Urban Institute, released two reports on Tuesday finding that more than half of New Yorkers lack adequate savings for an emergency, and 1.14 million don't have bank accounts or are underbanked. [...]

If you’re among the unbanked in America and you own a smartphone, that little device could be your onramp to the financial mainstream. Mobile apps may encourage the use of traditional banking services, according to a Federal Deposit Insurance Corp. [...]

In 2014, the financial services industry is looking to technology as a vital link between financial capability and under-resourced communities. Investments in these technologies are imperative to alleviate economic disparity and create better, safer options for the underbanked. Bridging the [...]

We live in the age of the customer, as American Banker's recent Financial Services Marketing & Innovation Symposium in New York made clear. Here are a few of the biggest takeaways from the event earlier this month. First, the banking [...]

Some banks are using mobile technology to answer a big challenge from regulators: how to offer consumers outside the mainstream more products and services. One bank in a poverty stricken section of the Mississippi Delta, surrounded by check cashers on [...]

One woman kept her savings — a $100 bill — in the freezer. Another, a single mother in Texas, said she had only enough extra cash each week to buy one wooden letter, for $3, to spell out her daughter’s [...]