Who We Are

About Us

Financial solutions for workers. A more equitable economy for all.

Neighborhood Trust is a national nonprofit financial services innovator built for workers. We partner, co-create and innovate to build financial products, services and benefits for workers who traditionally have had to rely on debt to make ends meet.
Millions of workers, despite having a job, are financially insecure. And the financial services marketplace contains few effective solutions for helping low-income workers escape debt and build wealth.

We believe it’s time for a change. Through our solutions including TrustPlus and Pathways to Financial Empowerment, we connect workers to safe and effective products and services that lead to financial security. But we don’t stop there. By providing our data and insights to strategic partners including customers, banks, fintechs, policymakers, and NGOs, we push the marketplace to prioritize low-income workers and be more accountable to their specific financial needs.

Our vision and deep understanding of the complex challenges facing low income workers has been shaped by over 25 years experience providing financial guidance and partnering with employers and players across the financial services industry. By combining our commitments to data, innovation and financial justice, we have a unique ability to transform the marketplace of financial services, products and benefits.

Who We Are

About Us

Financial solutions for workers. A more equitable economy for all.

Neighborhood Trust is a national nonprofit financial services innovator built for workers. We partner, co-create and innovate to build financial products, services and benefits for workers who traditionally have had to rely on debt to make ends meet.

Millions of workers, despite having a job, are financially insecure. And the financial services marketplace contains few effective solutions for helping low-income workers escape debt and build wealth.

We believe it’s time for a change. Through our solutions including TrustPlus and Pathways to Financial Empowerment, we connect workers to safe and effective products and services that lead to financial security. But we don’t stop there. By providing our data and insights to strategic partners including customers, banks, fintechs, policymakers, and NGOs, we push the marketplace to prioritize low-income workers and their specific financial needs.

Our vision and deep understanding of the complex challenges facing low income workers has been shaped by over 25 years experience providing financial guidance and partnering with employers and players across the financial services industry. By combining our commitments to data, innovation, and financial justice, we have a unique ability to transform the marketplace of financial services, products, and benefits.

Our Values

We carry out our mission of financial empowerment via a culture of integrity. We live our values with our extended community—our clients, customers, partners, funders and each other—to help create a more inclusive and just economy for working families.

Action. We make it happen.

  • We prioritize action over prolonged deliberation.
  • We take initiative and follow through on our commitments.
  • We work hard and push through challenges that are big and real.
  • We hold ourselves accountable for results.

Collaboration. Effective solutions require focus and teamwork, and are ecosystem-wide.

  • We are self-aware and humble.
  • We are experts in what we do and work across disciplines and sectors to create shared solutions.
  • We use dialogue to create clarity.

Human Connection. Human connection is at the heart of our approach to creating systems-level change.

  • We build trusted relationships, through curiosity and effective listening.
  • We are empathetic and inclusive—we invite others in.
  • We take accountability for the impact our actions have on others.
  • We empower one another—with ownership and support—to achieve real results.

Transformation. Advancing a more just economy requires constant learning and challenging the status quo.

  • We pursue wholesale new approaches to the problems we are solving.
  • We are flexible, creative, and comfortable with ambiguity.
  • We challenge assumptions.
  • We seek feedback, value diverse perspectives, and embrace failures as opportunities for learning.

Transparency. We believe transparency is essential to building trust.

  • We are candid and clear about our capabilities, intentions, assumptions, successes and failures.
  • We speak up honestly, directly, and productively.
  • We use rigorous and creative data collection tools and analytics to uncover and articulate complex challenges and potential solutions.

Our Values

We carry out our mission of financial empowerment via a culture of integrity. We live our values with our extended community—our clients, customers, partners, funders and each other—to help create a more inclusive and just economy for working families.

Action. We make it happen.

  • We prioritize action over prolonged deliberation.
  • We take initiative and follow through on our commitments.
  • We work hard and push through challenges that are big and real.
  • We hold ourselves accountable for results.

Collaboration. Effective solutions require focus and teamwork, and are ecosystem-wide.

  • We are self-aware and humble.
  • We are experts in what we do and work across disciplines and sectors to create shared solutions.
  • We use dialogue to create clarity.

Human Connection. Human connection is at the heart of our approach to creating systems-level change.

  • We build trusted relationships, through curiosity and effective listening.
  • We are empathetic and inclusive—we invite others in.
  • We take accountability for the impact our actions have on others.
  • We empower one another—with ownership and support—to achieve real results.

Transformation. Advancing a more just economy requires constant learning and challenging the status quo.

  • We pursue wholesale new approaches to the problems we are solving.
  • We are flexible, creative, and comfortable with ambiguity.
  • We challenge assumptions.
  • We seek feedback, value diverse perspectives, and embrace failures as opportunities for learning.

Transparency. We believe transparency is essential to building trust.

  • We are candid and clear about our capabilities, intentions, assumptions, successes and failures.
  • We speak up honestly, directly, and productively.
  • We use rigorous and creative data collection tools and analytics to uncover and articulate complex challenges and potential solutions.