Pathways to Financial Empowerment

Pathways to Financial Empowerment

Trusted Guidance and Insights for Credit Unions Nationwide

In partnership with Inclusiv, a national network of community development credit unions, Pathways embeds our financial coaching IP and outcomes tracking platform into credit unions across the country. We help credit unions formalize their financial coaching programs with Neighborhood Trust’s best-in-class model of action-oriented financial coaching, ensuring trusted financial guidance is woven throughout their client experience.

Pathways also builds the capacity of credit unions to track client financial health data and outcomes via our proprietary technology platform. The Pathways service ensures banking products are thoughtfully incorporated into clients’ goals, facilitating financial health, client loyalty, and strengthened customer operations.

Trusted Guidance and Insights for Credit Unions Nationwide

In partnership with Inclusiv, a national network of community development credit unions, Pathways embeds our financial coaching IP and outcomes tracking platform into credit unions across the country. We help credit unions formalize their financial coaching programs with Neighborhood Trust’s best-in-class model of action-oriented financial coaching, ensuring trusted financial guidance is woven throughout their client experience.

Pathways also builds the capacity of credit unions to track client financial health data and outcomes via our proprietary technology platform. The Pathways service ensures banking products are thoughtfully incorporated into clients’ goals, facilitating financial health, client loyalty, and strengthened customer operations.

Trusted Guidance and Insights for Credit Unions Nationwide

In partnership with Inclusiv, a national network of community development credit unions, Pathways embeds our financial coaching IP and outcomes tracking platform into credit unions across the country. We help credit unions formalize their financial coaching programs with Neighborhood Trust’s best-in-class model of action-oriented financial coaching, ensuring trusted financial guidance is woven throughout their client experience.

Pathways also builds the capacity of credit unions to track client financial health data and outcomes via our proprietary technology platform. The Pathways service ensures banking products are thoughtfully incorporated into clients’ goals, facilitating financial health, client loyalty, and strengthened customer operations.

What You Get with Pathways

  • Deliver consistent, best-practice financial coaching designed to help your Credit Union bridge the equity gap and empower vulnerable members to take control of their financial futures
  • Measure and prove impact through a centralized platform with real-time dashboards tracking changes in credit scores, savings, and debt
  • Streamline member engagement with effortless online intake and automated text message reminders
  • Gain actionable insights into member financial health and needs to drive deeper engagement and better service

Customizable Pathways start-up bundles are available for credit unions for all sizes:

Less than 25M
in assets:
$5,400

25M-100M
in assets:
$9,700

100M-500M
in assets:
$11,700

500M-1B
in assets:
$13,700

Over 1B
in assets:
$15,800

Supporting nonprofits is part of our mission. If you’re a nonprofit or social enterprise, ask us about our discounted pricing. Talk to us or email us at [email protected].

Get Started with Pathways

Set up a 15- or 30-minute call below to learn how Pathways can bring life-changing stability to your credit union, team, and members. If you have questions, please contact [email protected].

What You Get with Pathways

  • Deliver consistent, best-practice financial coaching designed to help your Credit Union bridge the equity gap and empower vulnerable members to take control of their financial futures
  • Measure and prove impact through a centralized platform with real-time dashboards tracking changes in credit scores, savings, and debt
  • Streamline member engagement with effortless online intake and automated text message reminders
  • Gain actionable insights into member financial health and needs to drive deeper engagement and better service

Customizable Pathways start-up bundles are available for credit unions for all sizes:

Less than 25M
in assets:
$5,400

25M-100M
in assets:
$9,700

100M-500M
in assets:
$11,700

500M-1B
in assets:
$13,700

Over 1B
in assets:
$15,800

Supporting nonprofits is part of our mission. If you’re a nonprofit or social enterprise, ask us about our discounted pricing. Talk to us or email us at [email protected].

Get Started with Pathways

Set up a 15- or 30-minute call below to learn how Pathways can bring life-changing stability to your credit union, team, and members. Talk to us or email us at [email protected].

Our Impact

Pathways has served over 22,000 clients across more than 30 credit unions, and reduced more than $89.1 million in consumer debt and $6.9 million in collections accounts.

Over 30 credit unions in our Pathways networks

Served over 22,000 clients and counting

Reduced over $89.1 million in consumer debt

Reduced $6.9 million in collections accounts

How Members Benefit

Improved financial health

Connection to appropriate affordable financial products

How Your Institution Benefits

Boosts brand and member loyalty

Deeper insights into member needs and preferences

Opportunities for community partnerships

Metrics showing impact of financial coaching on members

The Result: Your Institution Grows Stronger

Lending

Membership

Share of wallet

How Members Benefit

Improved financial health

Connection to appropriate affordable financial products

How Your Institution Benefits

Boosts brand and member loyalty

Deeper insights into member needs and preferences

Opportunities for community partnerships

Metrics showing impact of financial coaching on members

The Result: Your Institution Grows Stronger

Lending

Membership

Share of wallet

Our Partners

Our Partners

Read a profile on how our customer, Guadalupe Credit Union, used data and insights from Pathways to develop a debt consolidation loan for its members and successfully advocate for state-wide legislation to curb predatory lending.

Testimonials

“We have greatly benefited from using the Pathways system. Prior to starting the pilot, we did not have a formal counseling program in place… Pathways has helped us to have structure in our counseling sessions with members. It is also very helpful when we are training new counselors.”

—Kathy at New Orleans Fireman’s Federal Credit Union, Louisiana

“We chose the Pathways solution right when we were starting the financial counseling program because we were able to track and monitor along the way, it has everything we wanted to do. We’ve seen participant’s credit scores increase and debt decrease, but also have been able to use these tools to develop specific products that meet the needs of our members.”

— Commodore Perry Federal Credit Union, Ohio

“The Pathways database has made counseling more successful by allowing me to track products used, measure savings and reach out via text to remind my clients about… tasks that need accomplishing.”

— Jonathan at Opportunities Credit Union, Vermont

Case Studies

Pathways to Financial Empowerment Impact Brief Executive Summary

Click here to read the Impact Executive Summary

Click here to read the Social and Financial Impact Brief