Pathways to Financial Empowerment

Pathways Site Visit

Pathways to Financial Empowerment (Pathways) fosters financial inclusion for underserved communities by integrating financial coaching into credit unions nationwide. A partnership between Neighborhood Trust and credit union advocacy network Inclusiv, Pathways trains credit union staff to provide our model of trusted, action-oriented financial coaching to its members and track data and results via our proprietary technology platform. This ensures that clients are better connected to credit union products that can help them achieve their goals, improving members’ financial health, generating a loyal member base and supporting credit union operations.

Since the program’s inception in 2015 Pathways has reached nearly 4,500 credit union members, reducing a cumulative $2 million in consumer debt and $500,000 in collections accounts.
Today our footprint spans 20 credit unions in 14 states.

Pathways to Financial Empowerment sites map

Our impact reflects recent recent research by the Pew Charitable Trusts’ Economic Mobility Project, which shows that banking access paired with financial education and coaching has a greater impact on financial capability and well-being than either intervention on its own.

Pathways specifically works with Community Development Credit Unions (CDCUs) throughout the country. Collectively, CDCUs serve over 7 million Americans and were designed to serve populations such as low-wage workers, communities of color, and immigrants that have been historically underserved by mainstream financial institutions. These populations also tend to be disproportionately targeted by predatory financial products, as demonstrated by the $173 billion subprime financing products industry.

Neighborhood Trust

Neighborhood Trust and Inclusiv share a vision of a more inclusive financial services market. We use data from our platform to prove the market value of integrating data-driven coaching into credit union operations to enhance product performance, business growth, and the bottom line. In this way, we can promote and advocate for better banking practices in the broader financial services marketplace, improving financial inclusion for underserved people everywhere.

To Get Started

To learn more, contact Christopher Starr at [email protected].